Claim Over $10,000 in Government Rebates

on Air Conditioning, Hot Water & Home Electrification

Check My Eligibility >

Backed by the Victorian Energy Upgrades (VEU) program. Our fully licensed Melbourne team handles the entire upgrade process - from assessment to install to rebate.

Switching From Gas? Here’s What’s Included

Victorian Government incentives are available right now to help homeowners make the switch from gas to electric.

2024 Air Conditioning Rebates
Save Up to $8,000

Air Conditioning Rebate Overview

Eligible Victorian homes can access up to $8,000 in rebates through the Victorian Energy Upgrades (VEU) program by upgrading to a reverse-cycle split system.

  • Must replace an existing gas heating system
  • Includes up to 3 indoor units and 1 outdoor unit
  • Covers most or all of the installation cost
  • Rebates applied upfront—no reimbursement required
  • Installed by licensed Melbourne professionals
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Rebates Backed by the Victorian Government, Industry-Certified

Dual Flow is accredited under the Victorian Energy Upgrades (VEU) program and operates as a certified installer through

Save Up to 80%
of Your Hot Water Costs

Here’s how it works

Heat pump systems use surrounding air to heat your water—making them one of the most energy-efficient options available today.

Victorian households may be eligible for up to $1,000 in rebates when replacing an old gas or electric system with a heat pump hot water unit.

  • Part of the Victorian Energy Upgrades (VEU) program
  • Applies to homeowners, renters, and landlords
  • Cuts hot water energy use by up to 80%
  • Fast, clean installation by licensed professionals
  • Rebates applied upfront—no claims or forms required
Check My Eligibility >

Fully In-House Team, Fully in Control.
We Do It All. No Middlemen.

From your first enquiry to the final install, everything is handled by our in-house team of licensed electricians and plumbers. That means no third-party contractors, no miscommunication, and no chasing different people for different parts of the job.

Ready to Ditch Gas Entirely?
We’ll Make It
Simple.

Gas is on the way out—and switching your entire home to efficient, electric appliances is easier, and more affordable than you think. We take care of the full journey, so you can upgrade without the usual headaches.

Get Whole Home Electrification

Switching to Electric

How it Works

Going all-electric means replacing outdated gas appliances with smarter, safer electric alternatives— often with huge help from government rebates.

Hot water is upgraded to an
ultra-efficient heat pump

Hot water is upgraded to an
ultra-efficient heat pump

Hot water is upgraded to an
ultra-efficient heat pump

Hot water is upgraded to an
ultra-efficient heat pump

Hot water is upgraded to an
ultra-efficient heat pump

Hot water is upgraded to an
ultra-efficient heat pump

Switching to Electric

How it Works

Going all-electric means replacing outdated gas appliances with smarter, safer electric alternatives— often with huge help from government rebates.

Why Make the Switch Now?

Gas Prices
are Rising

Lock in long-term savings before costs climb even higher.

No More
Interruptions

Enjoy reliable, consistent heating and hot water—no outages, no delays.

Gas Companies
are going away

Future-proof your home as the energy market shifts toward electric.

Cheaper to
Upgrade

Government rebates make switching more affordable now more than ever.

Why choose Dual Flow?

Check My Eligibility

We Handle the
Rebates for You

We handle all rebate paperwork and submissions—just approve the job and we’ll do the rest.

Supply + Install
by Our Own Team

No subcontractors here—our licensed team handles everything from start to finish.

One Point
of Contact

From the first call to installation, you only deal with us—no runaround.

Product Options to
Suit Every Budget

We assess each job and recommend product options that balance quality and affordability.

Electrical Upgrades?
We’ve Got It

Electrical Upgrades?
We’ve Got It

Servicing Melbourne
& Surrounds

Based in Mornington and covering South-Eastern suburbs.

Clear Pricing
After Rebates

We provide transparent, realistic pricing upfront—so you know exactly what you're in for.

Trusted
Accreditation

We’re accredited with the VEU scheme and members of Master Plumbers & Clean Energy Council.

Available Payment Options

Want to make things even easier?
We’ve added Zip Pay and Brighte as payment options — so you can spread the cost out over time, if that suits you better.

Zip Pay Available

Want to make things even easier?
We’ve added Zip Pay as a payment option—so you can spread the cost out over time, if that suits you better.

Frequently Asked Questions

GENERAL & REBATES

Am I eligible for any government rebates?

Most likely, yes—if you're in Victoria and switching from gas to electric, there’s a good chance you’ll qualify. We’ll check it all for you and handle the rebate process from start to finish.

What areas do you service?

We work across the Mornington Peninsula and South Eastern Suburbs of Melbourne. Not sure if you’re in the zone? Just ask—we’ll let you know.

What types of rebates are available?

We help you access:

  • Heating & cooling rebates through the VEU program
  • Hot water rebates via VEU and VEECs

Whole-home electrification support when switching everything over We’ll figure out what you qualify for and sort out the paperwork.

Do I need to apply for rebates myself?

Nope—we take care of everything, including checking your eligibility, filling out the forms, and submitting it all. Too easy.

Can I pay in instalments?

Yep—we offer Zip Pay if you’d like to spread the cost over time. It’s interest-free and a great option if you want to keep things flexible.

Will I deal with multiple contractors?

No. Everything’s done in-house by our own team of licensed electricians and plumbers. No outsourcing, no miscommunication, no chasing tradies.

How long does it take from enquiry to install?

Once we confirm your eligibility, installs are usually booked in within a week or two. Most jobs are wrapped up in a day.

Do I have to replace all my gas appliances at once?

Not necessarily—but going all-electric in one go often gets you better rebates and avoids multiple callouts. We’ll help you plan it properly either way.

Can renters or apartment owners apply?

Possibly. It depends on your setup—renters will need landlord approval, and units may need strata sign-off. Get in touch and we’ll talk you through it.

Is switching from gas really worth it?

Absolutely. You’ll likely save on bills, reduce your carbon footprint, and future-proof your home. No more daily gas charges, no more rising gas prices.

AIR CONDITIONING – MULTI-HEAD SPLIT SYSTEMS

What’s a multi-head split system?

It’s one outdoor unit connected to multiple indoor units—so you can heat or cool different rooms independently without needing ducting.

Is it good for both heating and cooling?

Yep. Reverse-cycle means it does both. Ideal for Melbourne’s unpredictable weather.

What are the main benefits?

Better energy efficiency, individual room control, quick install, and quieter operation—especially compared to old ducted gas systems.

Can I control each unit separately?

Sure can. Each indoor unit has its own remote or wall controller so the whole house doesn’t have to feel like a sauna (or a fridge).

Can I get a rebate if I’m switching from gas heating?

Yes—and that’s the key. To qualify for the rebate, the upgrade needs to replace an existing gas system. We’ll confirm that before you get started.

What’s the VEU program?

The Victorian Energy Upgrades (VEU) program offers rebates to households replacing gas appliances with approved electric systems. It’s all about helping Victorians lower emissions—and we’re accredited to handle it.

HOT WATER – HEAT PUMP SYSTEMS

What is a heat pump hot water system?

Think of it like a reverse fridge—it pulls heat from the air to warm your water. Super efficient, especially compared to traditional electric or gas systems.

How much could I save?

You could reduce your hot water energy use by up to 80%. That adds up, especially over winter.

Can I still get a rebate if my old system still works?

Yes—as long as it’s a gas or older electric unit and being replaced with a heat pump, you may be eligible. We’ll check for you.

Do heat pumps work in colder weather?

They sure do. The ones we install are designed for Victorian conditions and include a backup if needed.

How long does install take?

Usually just a few hours. We’ll remove the old unit and get the new one up and running the same day.

Will it suit my family size?

We’ll recommend the right size unit based on how much hot water you use—whether you're a couple or a big household.